Frequently Asked Questions
Find answers about physiotherapy, massage therapy, chiropractic care, clinical counselling, IV therapy, insurance coverage, and appointments at Revive Rehab across Surrey, Langley, Abbotsford, Scott Road, and nearby BC communities.
Appointments & Booking
Do I need a referral to book an appointment?
No, you can book directly with Revive Rehab. Some insurance providers may require a referral for reimbursement, so it is best to check your plan.
How do I book an appointment?
You can book by calling your preferred Revive Rehab location or by visiting the location page on our website.
Can I book same-day appointments?
Same-day appointments may be available depending on location, service, and provider availability.
Which Revive Rehab locations can I visit?
Revive Rehab serves patients across Surrey, Abbotsford, Langley Willoughby, Chimney Hill, Scott Road, Newton, and nearby communities.
Physiotherapy
What conditions can physiotherapy help with?
Physiotherapy may help with pain, injury recovery, mobility issues, sports injuries, workplace injuries, motor vehicle accident recovery, and postural concerns.
How many physiotherapy sessions will I need?
The number of sessions depends on your condition, goals, and treatment plan. Your physiotherapist will discuss this after your assessment.
Do you offer physiotherapy for ICBC claims?
Yes, Revive Rehab supports ICBC-related rehabilitation and recovery services. Please contact your preferred location for claim and coverage details.
Massage Therapy / RMT
Do you offer registered massage therapy?
Yes, Revive Rehab offers massage therapy services at select locations. Availability may vary by clinic.
Can massage therapy help with back or neck pain?
Massage therapy may help reduce muscle tension, improve mobility, and support recovery from certain pain or injury concerns.
Chiropractic Care
Do you offer chiropractic care?
Yes, chiropractic care is available at select Revive Rehab locations. Contact the clinic to confirm availability.
Can chiropractic care help with posture and mobility?
Chiropractic care may support joint mobility, posture, and movement concerns depending on your condition and treatment needs.
Clinical Counselling
Do you offer clinical counselling?
Yes, clinical counselling is available at select Revive Rehab locations. Please contact the clinic for availability.
Is counselling confidential?
Yes, counselling sessions are confidential, subject to professional and legal requirements.
IV Therapy
Do you offer IV therapy?
Yes, IV therapy is available at select Revive Rehab locations. Contact the clinic to confirm availability and suitability.
Who can receive IV therapy?
Eligibility depends on your health history and treatment goals. A qualified provider can help determine whether IV therapy is appropriate for you.
Insurance & Direct Billing
Do you accept insurance?
Yes, many extended health plans may cover services such as physiotherapy, massage therapy, chiropractic care, counselling, and rehabilitation services.
Do you offer direct billing?
Yes, direct billing may be available for eligible providers and insurance plans.
Accepted Insurance Providers For Direct Billing At Revive Rehab
We can direct bill the following insurance companies:
- Benecaid
- Beneva by La Capitale
- BPA
- Canadian Construction Workers Union (CCWU)
- Canada Life (formerly Great West Life)
- Chambers of Commerce Group Insurance Plan
- CINUP
- Claim Secure Insurance
- Coughlin
- Cowan (Express Scripts)
- D.A. Townley
- Desjardins Insurance
- Empire Life
- Equitable Life of Canada
- First Canadian
- GMS
- Green Shield Canada
- Group Health
- Group Source
- Honeybee
- Humania Assurance
- ICBC
- Industrial Alliance
- Johnson Inc.
- Johnston Group Inc.
- Labourers International Union (Locals 183, 506)
- Manion
- Manulife Financial
- Maximum Benefit
- Medavie Blue Cross (RCMP, Canadian Armed Forces, Veterans Affairs & IFHP)
- MEDIC Construction
- Pacific Blue Cross
- People Corporation
- RWAM
- SSQ Insurance
- Sun Life Insurance
- Union Benefits
- UV Insurance
- WorkSafe BC