Revive Rehab
Insurance & Direct Billing
Whether your care is funded through ICBC, WorkSafeBC, MSP, extended health benefits or private payment, Revive Rehab helps you understand your options, prepare for your visit and focus on recovery — not paperwork.
Coverage Options
Six ways to fund your care
Revive Rehab works with public programs, private insurers and self-paying patients. Here is a plain-language overview of each option.
Direct Billing Available
We offer direct billing with many major Canadian insurance providers. Coverage varies by plan, so our team can help you confirm your benefits before your visit.
- Canada Life
- Manulife
- Sun Life
- GreenShield
- Pacific Blue Cross
- Blue Cross
- Desjardins Insurance
- ClaimSecure
- Empire Life
- Equitable Life
- Beneva
- Johnson Insurance
- Industrial Alliance
- GroupHEALTH
- Chambers Plan
- TELUS Health eClaims
Direct billing availability depends on your plan, provider rules, and treatment type. Please contact the clinic or check your benefits to confirm coverage.
Detailed Guides
Explore each coverage option
Each guide explains eligibility, what to bring, how billing works and what to expect at your first appointment.
ICBC Rehab
ICBC Rehabilitation
Comprehensive guide to ICBC-funded physiotherapy, active rehab, massage therapy and direct billing after a motor vehicle accident.
Read guide
WorkSafeBC / WCB
WorkSafeBC Rehabilitation
What to expect from WorkSafeBC-funded rehabilitation, including physiotherapy, return-to-work planning and direct billing.
Read guide
MSP
MSP Supplementary Benefits
How BC's Medical Services Plan supplementary benefits may help eligible residents access physiotherapy and approved care.
Read guide
Extended Health
Use your benefits with confidence.
Understand how extended health benefits may apply to physiotherapy, massage therapy, chiropractic care and other Revive Rehab services.
Read guide
Quick Comparison
Which program may apply to you?
| Program | Who It May Apply To | Referral / Claim | Direct Billing | Next Step |
|---|---|---|---|---|
| ICBC | People injured in a motor vehicle accident in BC | A claim number is typically needed; a physician referral may be requested by ICBC depending on the service | Yes, when the claim is active and approved | ICBC Guide |
| WorkSafeBC | Workers with an accepted workplace injury claim | A WorkSafeBC claim number is required; your employer files the initial report | Yes, for approved claims | WorkSafeBC Guide |
| MSP | Eligible BC residents, including some seniors and low-income individuals | A physician referral is typically required for MSP-funded physiotherapy visits | Billing is submitted to MSP where applicable | MSP Guide |
| Extended Health | People with employer-sponsored or individual extended health plans | Some plans require a physician referral; check your benefits booklet | Available for many major insurers | Extended Health Guide |
| Private Payment | Anyone — no insurance or plan needed | No referral required | Not applicable | Book Now |
Coverage, eligibility and billing depend on your specific plan, program rules and individual circumstances. Revive Rehab cannot guarantee any coverage outcomes.
Clear payment support before your appointment.
Direct billing can reduce the payment step at the clinic, but it is not a guarantee of coverage. Your plan, provider rules, treatment type, deductible, and remaining benefits all affect what can be submitted.
Revive Rehab can help you understand what information to bring and can submit eligible claims electronically when your insurer and plan allow it.
What direct billing means
When direct billing is available, Revive Rehab can submit an eligible claim electronically to your insurer so you may only need to pay any remaining balance.
What to bring
Bring your benefits card, policy or member details, claim information for ICBC or WorkSafeBC, and government-issued ID if your provider requires verification.
Why coverage may vary
Plans differ by provider, employer, treatment type, annual maximums, deductibles, and whether a referral or pre-approval is required.
How our team helps
Our front desk can help you understand what details are needed and submit eligible claims when your plan and provider rules allow it.
Not sure which coverage applies?
Sorting through insurance programs can feel confusing, especially when you are also dealing with pain or an injury. Here are a few ways to narrow it down.
If your injury happened during a motor vehicle accident in BC, you likely need to file an ICBC claim. Visit the ICBC rehabilitation guide for next steps.
Workplace injuries in BC are typically covered through WorkSafeBC. Your employer files the initial report, and you can start care once your claim is accepted. See the WorkSafeBC guide.
Many employer plans include physiotherapy, massage therapy and chiropractic care. Check your benefits card or portal for coverage details, then visit the extended health guide.
BC's MSP may offer supplementary benefits for eligible residents. A physician referral is usually needed. Learn more in the MSP guide.
You are always welcome to book any service and pay directly. Clear pricing is provided before treatment begins. Book online or call your nearest clinic.
Common Questions
Insurance & billing FAQs
Answers to the questions patients ask most about coverage, billing and how to prepare for their visit.
Yes. If you have an active ICBC claim after a motor vehicle accident, Revive Rehab can typically bill ICBC directly for approved services such as physiotherapy, active rehab, massage therapy and chiropractic care.
Yes. If you have an accepted WorkSafeBC claim for a workplace injury, the clinic can submit claims directly to WorkSafeBC for approved rehabilitation services.
MSP is BC's Medical Services Plan. It may offer supplementary benefits for a limited number of physiotherapy or other approved visits each year for eligible residents. A physician referral is usually required.
It depends on the program and service. ICBC and WorkSafeBC may require documentation from your physician or adjuster. MSP typically requires a referral. Extended health plans vary — check your benefits booklet.
Direct billing means Revive Rehab submits your eligible claim electronically to your insurer, so you may only need to pay any remaining balance such as a co-pay or deductible at the time of your visit.
Revive Rehab supports direct billing for many major extended health insurers, ICBC and WorkSafeBC. The front desk can confirm whether your specific plan supports direct billing when you call or arrive.
Bring your insurance card, benefits details or claim number, government-issued ID, a list of medications, and any referral letters, imaging results or medical reports related to your concern.
Yes. You can book any appointment and the front desk team can help sort out payment options. If you are unsure, call the clinic before your visit and the team can guide you.
It depends on your plan. Some plans cover the full cost of certain services, while others include deductibles, co-pays or annual limits. The clinic provides clear pricing before treatment begins.
In some cases, yes. For example, if you have an ICBC claim and also extended health benefits, the clinic can help you understand how different coverage may apply to different services.
You can still receive care and pay privately. The clinic provides clear pricing and receipts you can submit to your insurer for reimbursement if your plan allows it.
Call your insurance provider or check your benefits portal for annual limits, eligible services, referral requirements and whether direct billing is supported at Revive Rehab.
Most services are available at all four locations, but some specialties may vary. Check the specific clinic page or call to confirm availability at the location nearest to you.
Yes, you can transfer between Revive Rehab locations. Let the front desk know so your file and treatment plan can be coordinated at the new clinic.
No. Coverage and approval depend on your specific plan, program rules and individual claim circumstances. Revive Rehab can help you understand what information is needed but cannot guarantee any coverage outcomes.
Our Clinics
Find your nearest clinic
All four Revive Rehab locations support ICBC, WorkSafeBC and direct billing for extended health plans. Choose the clinic closest to your home or work.
Ready to start your recovery?
Book online or call Revive Rehab. The front desk team can help you choose the right service, confirm your coverage options and schedule your first appointment.