What is WorkSafeBC rehabilitation?
WorkSafeBC (formerly known as WCB or the Workers' Compensation Board) is British Columbia's workplace health and safety agency. When a worker is injured on the job, WorkSafeBC may fund rehabilitation services to help them recover and return to work safely.
WorkSafeBC rehabilitation typically includes physiotherapy, active rehabilitation, massage therapy and other approved treatments. The focus is on restoring function, building work-specific strength and coordinating a safe, sustainable return to your job.
Revive Rehab regularly treats workers with accepted WorkSafeBC claims. The team understands the documentation, communication and rehabilitation processes involved in workplace injury recovery.
What to do after a workplace injury
Report the injury to your employer
Let your supervisor or employer know about the injury as soon as possible. They need to file an employer report with WorkSafeBC.
Seek medical attention
Visit a doctor, walk-in clinic or hospital to have your injury assessed and documented. Your physician's report is part of the claims process.
File your worker report
Complete a worker report with WorkSafeBC. This can be done online through the WorkSafeBC portal or by phone.
Wait for claim acceptance
WorkSafeBC reviews the employer and worker reports along with medical documentation to determine whether the claim is accepted.
Begin rehabilitation
Once your claim is accepted, book an assessment at Revive Rehab. Bring your claim number, employer details and any medical documentation.
Employer and worker roles
Workplace injury recovery works best when everyone understands their role in the process.
Employer responsibilities
- • Report the injury to WorkSafeBC
- • Provide modified duties when possible
- • Cooperate with the return-to-work plan
- • Maintain communication with the worker and WorkSafeBC
Worker responsibilities
- • Report the injury promptly
- • Attend medical and rehabilitation appointments
- • Follow your treatment plan and home exercises
- • Communicate any changes in symptoms or work capacity
Rehabilitation services for workplace injuries
The services available through your WorkSafeBC claim depend on your injury type, clinical recommendations and WorkSafeBC approval.
Physiotherapy
Assessment, manual therapy, exercise prescription and function-focused treatment. Physiotherapy is typically the foundation of workplace injury rehabilitation.
Active Rehabilitation
Progressive exercise programming with a kinesiologist to rebuild strength, endurance and the specific physical capacity needed for your job.
Return-to-Work Planning
Coordinated planning between your therapist, employer and WorkSafeBC to transition you safely back to regular duties through gradual progression.
Work Conditioning
Structured programs that simulate your job's physical demands, helping you build the tolerance and confidence needed to resume full duties.
Ergonomic Guidance
Assessment and advice on workplace setup, lifting technique, posture and job-specific movements to support recovery and prevent re-injury.
Massage Therapy
Registered massage therapy for muscle tension, pain relief and recovery support related to your workplace injury.
Common workplace injury conditions
What to bring to your first appointment
Direct billing and payment
When your WorkSafeBC claim is accepted and the service is approved, Revive Rehab bills WorkSafeBC directly. You typically do not need to pay out of pocket for covered rehabilitation services.
If your claim is pending or a service is not yet approved, the front desk team will discuss your options before treatment begins. You may choose to use extended health benefits or pay privately while waiting for approval.
Important disclaimer
Revive Rehab cannot guarantee WorkSafeBC coverage or claim approval. Whether your claim is accepted, which services are funded and how long treatment is approved depend on WorkSafeBC's assessment of your individual circumstances. The information on this page is for general guidance only and does not constitute legal, medical or insurance advice.
Common WorkSafeBC questions
Answers to questions workers commonly ask about rehabilitation through WorkSafeBC.