What is WorkSafeBC rehabilitation?
WorkSafeBC (formerly known as WCB or the Workers' Compensation Board) is British Columbia's workplace health and safety agency. When a worker is injured on the job, WorkSafeBC may fund rehabilitation services to help them recover and return to work safely.
WorkSafeBC rehabilitation typically includes physiotherapy, active rehabilitation, massage therapy and other approved treatments. The focus is on restoring function, building work-specific strength and coordinating a safe, sustainable return to your job.
Revive Rehab regularly treats workers with accepted WorkSafeBC claims. The team understands the documentation, communication and rehabilitation processes involved in workplace injury recovery.
What to do after a workplace injury
Report the injury to your employer
Let your supervisor or employer know about the injury as soon as possible. They need to file an employer report with WorkSafeBC.
Seek medical attention
Visit a doctor, walk-in clinic or hospital to have your injury assessed and documented. Your physician's report is part of the claims process.
File your worker report
Complete a worker report with WorkSafeBC. This can be done online through the WorkSafeBC portal or by phone.
Wait for claim acceptance
WorkSafeBC reviews the employer and worker reports along with medical documentation to determine whether the claim is accepted.
Begin rehabilitation
Once your claim is accepted, book an assessment at Revive Rehab. Bring your claim number, employer details and any medical documentation.
Employer and worker roles
Workplace injury recovery works best when everyone understands their role in the process.
Employer responsibilities
- • Report the injury to WorkSafeBC
- • Provide modified duties when possible
- • Cooperate with the return-to-work plan
- • Maintain communication with the worker and WorkSafeBC
Worker responsibilities
- • Report the injury promptly
- • Attend medical and rehabilitation appointments
- • Follow your treatment plan and home exercises
- • Communicate any changes in symptoms or work capacity
Rehabilitation services for workplace injuries
The services available through your WorkSafeBC claim depend on your injury type, clinical recommendations and WorkSafeBC approval.
Physiotherapy
Assessment, manual therapy, exercise prescription and function-focused treatment. Physiotherapy is typically the foundation of workplace injury rehabilitation.
Active Rehabilitation
Progressive exercise programming with a kinesiologist to rebuild strength, endurance and the specific physical capacity needed for your job.
Return-to-Work Planning
Coordinated planning between your therapist, employer and WorkSafeBC to transition you safely back to regular duties through gradual progression.
Work Conditioning
Structured programs that simulate your job's physical demands, helping you build the tolerance and confidence needed to resume full duties.
Ergonomic Guidance
Assessment and advice on workplace setup, lifting technique, posture and job-specific movements to support recovery and prevent re-injury.
Massage Therapy
Registered massage therapy for muscle tension, pain relief and recovery support related to your workplace injury.
Common workplace injury conditions
What to bring to your first appointment
Direct billing and payment
When your WorkSafeBC claim is accepted and the service is approved, Revive Rehab bills WorkSafeBC directly. You typically do not need to pay out of pocket for covered rehabilitation services.
If your claim is pending or a service is not yet approved, the front desk team will discuss your options before treatment begins. You may choose to use extended health benefits or pay privately while waiting for approval.
Important disclaimer
Revive Rehab cannot guarantee WorkSafeBC coverage or claim approval. Whether your claim is accepted, which services are funded and how long treatment is approved depend on WorkSafeBC's assessment of your individual circumstances. The information on this page is for general guidance only and does not constitute legal, medical or insurance advice.
Common WorkSafeBC questions
Answers to questions workers commonly ask about rehabilitation through WorkSafeBC.
WorkSafeBC rehabilitation is the recovery care funded through an accepted WorkSafeBC (WCB) claim for a workplace injury or occupational disease. It may include physiotherapy, active rehab, massage therapy and other approved treatments to help you recover and return to work safely.
Workers in British Columbia who sustain an injury or develop a health condition as a result of their work may be eligible. Your employer files an initial incident report, and WorkSafeBC determines whether the claim is accepted based on the circumstances.
Report the injury to your employer as soon as possible. Your employer then files a report with WorkSafeBC, and you may also need to complete a worker report. Once your claim is accepted, you can access rehabilitation services.
Your employer is responsible for reporting the injury to WorkSafeBC, supporting modified duties when appropriate, and cooperating with the return-to-work plan. They do not decide what treatment you receive — that is between you, your healthcare team and WorkSafeBC.
A physician assessment is typically part of the WorkSafeBC claims process. Your doctor documents the injury and treatment recommendations. However, you can often begin physiotherapy while the referral and claim details are being processed.
Yes. When your WorkSafeBC claim is accepted, Revive Rehab can bill WorkSafeBC directly for approved rehabilitation services so you do not need to pay out of pocket.
Bring your WorkSafeBC claim number, employer details, government-issued photo ID, any medical reports or imaging, a list of medications, and comfortable clothing for your assessment.
Revive Rehab commonly provides physiotherapy, active rehabilitation (kinesiology), massage therapy, chiropractic care and exercise-based rehabilitation for workplace injuries. The specific services depend on your injury and claim approval.
Return-to-work planning is the process of gradually and safely transitioning back to your job responsibilities. It may include modified duties, progressive task loading, ergonomic adjustments and coordination between your therapist, employer and WorkSafeBC.
Modified duties are adjusted work tasks designed to accommodate your injury while you recover. They help you stay active and connected to your workplace while respecting your physical limitations during rehabilitation.
Work conditioning is a structured rehabilitation program that simulates the physical demands of your specific job. It helps you rebuild the strength, endurance and tolerance needed to safely resume your regular work duties.
Yes. Your physiotherapist or kinesiologist can provide ergonomic guidance related to your workstation, lifting techniques, posture and job-specific movements to reduce the risk of re-injury.
Common workplace injuries treated include back strains and sprains, shoulder injuries, repetitive strain injuries like tennis elbow or carpal tunnel syndrome, knee injuries, slip-and-fall injuries and overexertion injuries from lifting or carrying.
Recovery time varies depending on the severity of your injury, your overall health and the physical demands of your job. Some injuries resolve in a few weeks, while others may require several months of graduated rehabilitation.
Yes. You have the right to choose your rehabilitation provider. Revive Rehab has four clinic locations in Surrey, Langley and Abbotsford so you can pick the one most convenient for your commute or home.
Your physiotherapist will review your injury history, conduct a physical assessment, identify limitations and recommend a treatment plan focused on recovery and safe return to work. You will also discuss your job demands and recovery goals.
With your consent, Revive Rehab can communicate with your employer and WorkSafeBC about your functional progress, return-to-work readiness and any workplace accommodation recommendations.
If your claim is delayed, you may still begin treatment and pay privately or use extended health benefits. If your claim is denied, you can request a review through WorkSafeBC. The clinic team can provide documentation to support your case.
Yes. Active rehabilitation delivered by a kinesiologist is a common part of WorkSafeBC rehabilitation plans. It focuses on strengthening, endurance, mobility and job-specific reconditioning.
No. Revive Rehab cannot guarantee WorkSafeBC coverage or approval. Whether your claim is accepted and which services are funded depends on WorkSafeBC's assessment of your injury and individual claim circumstances.
Book online at reviverehab.ca, call any of the four clinic locations, or walk in during business hours. Have your WorkSafeBC claim number ready when you contact the clinic.