What to know
Highstreet Shopping Centre's retail and service workforce brings a specific kind of emotional fatigue into sessions with Ibadat Kaur, a Registered Clinical Counsellor at Revive Rehab's Gladwin Road clinic — the toll of constant customer-facing interaction, difficult shifts, and having to manage your own emotions on display all day. Ibadat's approach draws on CBT, mindfulness-based techniques, and emotion regulation strategies.
What Does Counselling for Customer-Facing Job Stress Address?
Sessions focus on the emotional labour of retail and service work — suppressing frustration with difficult customers, managing anxiety before a shift, and the exhaustion of being "on" for hours at a time.
Who Should Book From Highstreet?
Retail and food service staff managing burnout or social anxiety, shoppers or workers dealing with unrelated anxiety or low mood, and anyone whose emotional energy feels depleted by a customer-facing role are common clients here.
How Long Does Counselling Take?
Situational stress often responds within six to eight sessions. Ongoing shift-work fatigue may call for a longer, periodically reviewed arrangement.
How Much Does a Session Cost?
Cost depends on session length. Revive Rehab confirms your extended health coverage before your visit and bills the covered portion directly.
Why Book From Highstreet?
The clinic is a short drive east via Mt Lehman Road, Highway 1, or Maclure Road, with flexible scheduling that fits around retail shift patterns.
Care from Ibadat Kaur, RCC, using CBT, mindfulness and emotion regulation strategies
Sessions built around the emotional labour of customer-facing work
Short drive east via Mt Lehman Road, Highway 1 or Maclure Road
Direct billing to major extended health insurance plans
Flexible scheduling around retail shift patterns
Local care, clear next steps.
Highstreet area residents reach the clinic via Highway 1 or Maclure Road.
“I had a really great experience with my psychotherapist Jasleen. She is incredibly knowledgeable and clearly has a lot of experience in her field. I always felt understood and supported during our sessions. She's also very kind and easy to talk to, which made a big difference for me.”
— Sunveer Kunder (Verified Google Review)
Mental Health Issues We Address Near Highstreet Shopping Centre
Our Registered Clinical Counsellors near Highstreet Shopping Centre provide confidential, evidence-based support for generalized anxiety, depression, post-traumatic stress (PTSD), panic disorders, grief and loss, relationship conflicts, life transitions, and chronic pain distress. We offer specialized ICBC-covered post-crash trauma counselling for motor vehicle accident survivors experiencing driving anxiety or psychological distress.
Therapeutic Approaches and Modalities
Our RCC counsellors utilize a variety of evidence-based therapeutic modalities. We specialize in Cognitive Behavioural Therapy (CBT) to reshape negative thought patterns, somatic experiencing to process nervous system trauma, mindfulness-based stress reduction (MBSR), Emotion-Focused Therapy (EFT), and Gottman-method couples counselling. All sessions are tailored to your personal pace, goals, and cultural context. Patients travelling from Highstreet Shopping Centre find us easy to reach: Take Abbotsford Transit Bus 1 or Bus 6 connecting Highstreet to Gladwin Road.
Your First Counselling Session
Your first session at Revive Rehab Abbotsford Clearbrook is a confidential 50-to-60 minute intake conversation where you discuss your background, current challenges, and personal goals at your own comfort level. Your counsellor creates a safe, non-judgmental space and works collaboratively with you to establish a therapeutic roadmap. There is no pressure to share more than feels comfortable during your first visit. Drive east from Highstreet via Mt Lehman Road, merge onto Highway 1 east, exit onto Gladwin Road and head north.
Insurance and ICBC Coverage for Counselling
Many extended health benefit plans cover Registered Clinical Counsellors (RCC). We offer direct billing where supported by your insurance provider. ICBC covers 12 clinical counselling sessions within the first 12 weeks of a motor vehicle collision. WorkSafeBC also covers psychological counselling for accepted workplace trauma and psychological injury claims.
Getting Here
Drive east from Highstreet via Mt Lehman Road, merge onto Highway 1 east, exit onto Gladwin Road and head north.
Take Abbotsford Transit Bus 1 or Bus 6 connecting Highstreet to Gladwin Road.
Meet Our Local Registered Clinical Counsellors
Our certified and registered professionals are dedicated to providing compassionate, evidence-based care and recovery guidance.
Jasleen Jhajj
Registered Clinical Counsellor
Jasleen Jhajj is a Registered Clinical Counsellor at Revive Rehab providing compassionate, personalized mental health care across Surrey - Scott Road, Abbotsford - Gladwin Road, Surrey - Chimney Hill.
Nirvir Khosa
Registered Clinical Counsellor
Nirvir Khosa is a Registered Clinical Counsellor at Revive Rehab providing compassionate, personalized mental health care across Surrey - Scott Road, Abbotsford - Gladwin Road, Surrey - Chimney Hill, Langley - Willoughby.
Ibadat Kaur
Registered Clinical Counsellor
Ibadat Kaur is a Registered Clinical Counsellor dedicated to providing compassionate, evidence-based mental health care to individuals experiencing anxiety, depression, emotional dysregulation, trauma-related concerns, grief, chronic pain, and challenges adjusting to injury or significant life transitions. She adopts a client-centred, trauma-informed, and culturally responsive approach, creating a safe and supportive therapeutic environment where clients feel heard, respected, and empowered. Ibadat kaur integrates evidence-based therapeutic modalities, including CBT, ACT, DBT, mindfulness-based interventions, emotion-focused techniques, and solution-focused strategies, tailoring treatment to each client’s unique needs and goals. Ibadat kaur is committed to delivering ethical, culturally sensitive, non-judgemental environment and evidence-informed care that promotes healing, personal growth, and long-term emotional well-being.
Questions patients ask
Yes. Ibadat works with the emotional labour and burnout that come with constant customer interaction and difficult shifts.
Yes, it is a short drive east via Mt Lehman Road, Highway 1, or Maclure Road.
Yes, you can schedule your appointment through our online booking system at any time.
No referral is required. You can self-refer and schedule a confidential counselling session directly with Revive Rehab Abbotsford Clearbrook's Registered Clinical Counsellors.
Most Canadian extended health benefit plans cover Registered Clinical Counsellors (RCC). We offer direct billing where supported by your insurance provider.
Yes. ICBC pre-approves 12 clinical counselling sessions within the first 12 weeks of a motor vehicle collision at zero out-of-pocket cost.
Yes. All counselling sessions at Revive Rehab Abbotsford Clearbrook are fully confidential. Your counsellor is bound by strict legal and ethical privacy standards that protect all session content.
CBT is an evidence-based therapy that helps identify and reshape negative or unhelpful thought patterns that contribute to anxiety, depression, and stress. It is structured, goal-focused, and widely used by our RCC counsellors.
Standard individual sessions are 50 to 60 minutes. Couples sessions are often 60 to 90 minutes depending on your treatment goals.
Yes. We offer secure virtual video counselling appointments for clients across BC who prefer remote sessions for privacy or convenience.
Yes. Our RCCs use cognitive exposure, nervous system regulation, and trauma processing techniques to help motor vehicle accident survivors rebuild confidence and reduce driving-related anxiety.
Yes. Our counsellors provide evidence-based couples therapy using Gottman principles and Emotion-Focused Therapy (EFT) to improve communication, rebuild trust, and strengthen relationships.
That is completely normal. Your RCC will gently guide the conversation at your own pace using open-ended questions to help you identify and articulate your feelings without pressure.
Yes. WorkSafeBC covers clinical counselling for accepted workplace trauma or psychological stress injury claims.
Yes. Free ground-level plaza parking is available directly outside our clinic for all appointments.